Last updated: September 2026
Welcome to CISAGO. These Terms & Conditions govern your use of the CISAGO website and your purchase and use of digital products offered through it.
By accessing the website or purchasing a product, you agree to these Terms, subject to any rights that cannot be excluded under applicable law.
1. About CISAGO
CISAGO is a digital publishing and creative content brand offering eBooks, EPUB editions, audiobooks and other digital resources.
Business / Legal Name: [INSERT LEGAL BUSINESS NAME]
Brand: CISAGO
Website: cisago.com
Email: support@cisago.com
Business Address: Yeni Mahalle Teyyareci Fethi Sok. Torun Apt. No 22 Daire 2 Bakırköy İstanbul
2. Products and Product Information
We aim to describe our products accurately, including their title, format, language, included content and delivery method.
Product descriptions, previews and other information are provided to help customers make informed purchasing decisions. Minor differences in presentation may occur between devices or reading applications.
3. Digital Products
Unless expressly stated otherwise, CISAGO products are supplied digitally. No physical item is shipped for purchases of eBooks, EPUB editions, audiobooks or other downloadable digital content.
Customers are responsible for checking the stated file format and compatibility with their intended device or software before purchasing.
4. Orders and Payments
By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method.
Prices and available payment methods are displayed during checkout. Applicable taxes, where relevant, will be calculated or displayed according to the checkout system and applicable requirements.
An order is considered accepted when the applicable payment and order-confirmation process has been completed.
5. Third-Party Payment Providers
CISAGO may use third-party payment processors or merchants of record to process transactions.
Where a merchant of record is used, that provider may act as the seller of record for the transaction and may be responsible for payment processing, applicable tax collection, receipts and certain refund-related functions.
The identity of the seller or merchant of record, where applicable, will be displayed during checkout or in the transaction documentation.
Nothing in these Terms is intended to override mandatory rights or obligations arising from the applicable checkout provider’s terms or consumer protection law.
6. Digital Delivery
Digital products are normally made available after successful payment.
Delivery may take place through a download page, email, secure access link or another method described on the product page or during checkout.
Please review our Digital Delivery page for further information.
7. Refunds and Consumer Rights
Refund requests are handled in accordance with our Refund Policy and applicable consumer protection law.
Because digital content may be supplied immediately, cancellation or withdrawal rights may differ from those applicable to physical goods.
Nothing in these Terms excludes or restricts any mandatory statutory rights available to consumers.
8. Personal Licence
Unless a product expressly provides a different licence, purchasing a CISAGO digital product grants the purchaser a limited, non-exclusive, non-transferable licence to access and use the product for personal, non-commercial purposes.
The purchase does not transfer copyright or ownership of the underlying intellectual property.
9. Prohibited Uses
Without prior written permission, you may not:
- Redistribute, resell or publicly share purchased files.
- Upload the content to public file-sharing platforms.
- Share private download links with unauthorized persons.
- Repackage or commercially exploit the content.
- Reproduce substantial portions for distribution.
- Remove copyright or ownership notices.
- Use the content in a way that infringes intellectual property rights.
Additional permissions may be available through a separate written licence.
10. Intellectual Property
Unless otherwise stated, the text, audio, artwork, design, branding and other original content published by CISAGO are protected by applicable intellectual property laws.
All rights not expressly granted are reserved by the relevant rights holder.
Please see our Rights & Licensing page for further information.
11. Educational and Informational Content
CISAGO publications are provided for educational and informational purposes.
Content relating to health, wellbeing, finance, work, relationships or other personal matters is not a substitute for individualized advice from a qualified professional.
Readers remain responsible for their own decisions and should seek appropriate professional advice where necessary.
12. Website Availability
We aim to keep the website and digital delivery services available and functioning correctly. However, uninterrupted or error-free access cannot be guaranteed.
We may temporarily suspend access for maintenance, security, technical updates or circumstances beyond our reasonable control.
13. Customer Responsibilities
You agree to use the website lawfully and not to interfere with its security, functionality or other users’ access.
You must not attempt to gain unauthorized access to administrative systems, customer accounts, payment systems or protected digital files.
14. Third-Party Services
The website may contain links to or integrations with third-party services, including payment providers, file-hosting services and reading applications.
Those services may operate under their own terms and privacy policies. CISAGO is not responsible for independently operated third-party services except where responsibility cannot legally be excluded.
15. Limitation of Liability
To the extent permitted by applicable law, CISAGO is not liable for indirect or consequential losses arising from the use of the website or digital products.
Nothing in these Terms excludes liability for fraud, intentional misconduct or any other liability that cannot legally be excluded or limited.
Nothing in this section affects mandatory consumer rights.
16. Changes to Products or Services
We may update product descriptions, website features, delivery systems or available services from time to time.
Changes will not remove rights already acquired by customers under applicable law or an existing purchase agreement.
17. Changes to These Terms
We may revise these Terms to reflect changes in our services, business practices or legal requirements.
The updated version will be published on this page with a revised date. Material changes may be communicated through additional means where appropriate.
18. Governing Law
These Terms are governed by the laws of [INSERT APPLICABLE JURISDICTION], subject to any mandatory consumer protection rules that apply to the customer.
Nothing in this section deprives consumers of protections that cannot legally be excluded under the laws applicable to them.
19. Contact
For questions about these Terms, orders or digital products, please contact:
CISAGO
Email: support@cisago.com
Business / Legal Name: Mehmet Cihan Erarpat
Business Address: Yeni Mahalle Teyyareci Fethi Sok. Torun Apt. No 22 Daire 2 Bakırköy İstanbul